This page contains all terms and conditions governing the use of the RM88 platform. Please read carefully before registering an account or making any transactions. By using RM88's services, you agree to comply with all terms stated herein.
Before reading the full terms below, here is a summary of the most important points every RM88 platform user should understand.
The RM88 Platform is strictly for users aged 18 and above. Account registration requires accurate information, and RM88 reserves the right to request identity verification at any time to ensure compliance with this requirement. Any account found to belong to an underage individual will be closed immediately.
Each user is permitted to hold only one active account on RM88. Maintaining multiple accounts — whether in your own name or that of another party — constitutes a breach of these terms and may result in the closure of all associated accounts and the freezing of balances without appeal. This is a rule RM88 enforces without exception.
All transactions on RM88 are processed in Malaysian Ringgit (RM). Accepted payment methods include Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks). Withdrawals can only be made to the same method used for the deposit — this is a security measure to prevent fraud.
All bonuses offered by RM88 — including welcome bonuses, reload bonuses, and VIP cashback — are subject to rollover requirements (wagering requirements) before any withdrawal is permitted. These conditions are clearly stated in each promotional offer. Players are encouraged to read the bonus terms carefully before claiming.
You are solely responsible for the security of your RM88 username and password. Do not share your login credentials with anyone. RM88 will not be held liable for any losses resulting from unauthorised account access where such access occurred due to the user's own negligence in protecting their login information.
RM88 reserves the right to decline registration applications, suspend, or close any account found to be in breach of these terms, engaged in fraudulent activity, or using the platform in a manner that is harmful to others. RM88's decisions in such matters are final and binding in accordance with established policy.
Welcome to RM88. This Terms and Conditions document ("Terms") governs the relationship between you as a user ("Member" or "Player") and the RM88 platform operated at rm88.life ("Platform"). By registering an account, making a deposit, or using any part of the RM88 Platform, you acknowledge that you have read, understood, and agree to be bound by all Terms set out herein.
These Terms constitute a legally binding agreement between you and RM88. If you do not agree with any part of these Terms, please do not register an account or use the RM88 Platform. Continued use of the Platform following any amendments to the Terms will be considered your acceptance of those changes.
The RM88 Platform offers a wide range of services, including Live Casino games (live baccarat, live blackjack, live roulette), digital table games, online slots, Sports Betting (Malaysia Super League football, EPL, badminton, e-sports), and a VIP rewards programme. All services are subject to these Terms, as well as any additional terms that may be displayed within the respective sections of the Platform.
To register and use the RM88 Platform, you must be at least 18 years of age. This is a strict, non-negotiable requirement. RM88 expressly prohibits the use of the platform by underage individuals. If we suspect or determine that an account is held by someone under the age of 18, the account will be closed immediately and any balance will be withheld pending the outcome of an investigation.
Each individual is permitted to hold only one (1) active RM88 account at any given time. The following are strictly prohibited:
During registration, you are required to provide truthful, accurate and complete information, including your full name, an active Malaysian phone number and a valid email address. RM88 reserves the right to request additional identity verification documents — including a copy of your IC or passport — before approving a withdrawal or during the KYC (Know Your Customer) process. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.
RM88 accepts deposits via approved Malaysian payment methods only. Currently accepted methods include Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX through major Malaysian banks including Maybank2u and CIMB Clicks. All transactions are conducted in Malaysian Ringgit (RM). The minimum deposit is RM20, and the maximum deposit varies depending on the selected payment method and the player's VIP tier.
Deposits made via e-Wallet and DuitNow are typically credited to your RM88 account within minutes of transaction confirmation. Deposits via FPX bank transfer may take slightly longer depending on the processing time of the respective bank. If your deposit has not been credited within 30 minutes, please contact RM88 customer support via live chat and include proof of transaction.
Withdrawals on RM88 are subject to the following conditions:
Any account that shows no login or betting activity for 12 consecutive months will be considered inactive. RM88 reserves the right to impose a monthly maintenance fee on inactive accounts that carry a balance. Players will be notified by email before any fee is applied. Accounts whose balance reaches zero will be closed automatically.
All bonuses and promotions offered by RM88 — including welcome bonuses, reload bonuses, weekly cashback, and VIP rewards — are subject to the terms and rollover requirements stated in each respective offer. It is the player's responsibility to read and understand the terms of each bonus before accepting it. RM88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
The rollover requirement is the total amount you must wager before any bonus funds or winnings derived from them can be withdrawn. For example, if a RM100 bonus carries a 5x rollover requirement, you must place a total of RM500 in bets before a withdrawal is permitted. The contribution of different game types towards the rollover requirement is as follows:
The RM88 VIP Programme consists of 5 tiers — Member, Silver, Gold, Platinum and Diamond. Tier upgrades are automatic, based on the total VIP points accumulated through betting activity. Each tier offers distinct benefits, including higher cashback rates, increased withdrawal limits and access to exclusive tables. RM88 reserves the right to modify the VIP programme structure with reasonable notice to members. For full details, please refer to the VIP Rewards.
All digital games available on RM88 use a Random Number Generator (RNG) that has been independently verified and audited by recognised third-party bodies. This ensures that the outcome of every game — including card results, roulette numbers, dice combinations and slot spins — is truly random and cannot be influenced or manipulated by any party.
RM88 Live Casino games are operated by real human dealers in live-streamed studios. All physical equipment — card shoes, roulette wheels, dice shakers — meets standard casino specifications and is regularly audited and inspected. Multi-angle cameras ensure full transparency in every round. Results determined by the dealer during a live round are final and cannot be disputed.
In the event of a technical disruption during a game session — including internet disconnection, server failure, or other technical issues — RM88 will settle any unresolved bets based on system records. If an outcome cannot be conclusively determined due to a technical disruption, RM88 reserves the right to void the affected bets and refund the wagered amount to the player's account. RM88 is not liable for any winnings or losses arising from disruptions beyond the platform's control.
The use of any automated software, bots, card-counting tools, artificial intelligence systems, or other third-party programs intended to gain an unfair advantage in any game on RM88 is strictly prohibited. Violations of this term may result in immediate account closure and the freezing of all funds held in the account.
You are solely responsible for maintaining the confidentiality of your RM88 account username and password. RM88 will never request your password via email, message, or phone call — if you receive such a request, it is a fraudulent attempt and you should report it to RM88 customer support immediately.
Use a strong, unique password for your RM88 account — a combination of uppercase and lowercase letters, numbers, and symbols is recommended. Change your password regularly, especially if you suspect your account has been accessed by an unauthorised party. Do not reuse your RM88 password for any other online accounts.
If you notice any unauthorised activity on your account — including transactions you did not make, bets you did not place or changes to your account information you did not authorise — please contact the RM88 support team immediately via live chat or email at support@rm88.life. RM88 will investigate your report and take appropriate action within a reasonable timeframe.
RM88 is fully committed to responsible gaming. We believe that betting is a form of entertainment — not a means of generating income or resolving financial difficulties. The RM88 Platform provides a range of tools that players can use to manage their gaming experience.
Players can access the following self-management tools from their RM88 account settings at any time:
If you believe that you or someone you know is experiencing a gambling problem, please reach out to a local support organisation. In Malaysia, you can contact Talian Kasih 15999 for professional assistance and guidance. RM88 cooperates fully with any self-exclusion request and will not attempt to persuade or discourage players who wish to stop playing. For more information, visit the Responsible Gaming RM88.
RM88 collects, stores and processes your personal data in accordance with the Malaysian Personal Data Protection Act 2010. Data collected includes your name, phone number, email address, financial information and platform usage history. All data is protected with SSL 256-bit encryption and will not be shared with third parties without your consent, except where required by law.
By using the RM88 Platform, you agree to the collection and processing of your personal data for the purposes of account management, transaction processing, fraud prevention, legal compliance and service improvement. You have the right to access, correct or request the deletion of your personal data by contacting support@rm88.life. For the full privacy policy, please refer to the Privacy Policy RM88.
RM88 reserves the right to take disciplinary action against any account found to be in breach of these Terms. Actions may include temporary suspension, bonus forfeiture, withdrawal freezes, or permanent account closure, depending on the severity of the violation.
If your account has been suspended or closed and you believe the action was unjust or made in error, you may submit a written appeal to support@rm88.life within 30 days of the date the action was taken. Please include your account details, a thorough explanation and any relevant supporting evidence. RM88 will review your appeal and respond within 14 business days.
RM88 provides the Platform on an "as is" basis and makes no express or implied warranties regarding the accuracy, reliability, or suitability of the Platform for any particular purpose. To the extent permitted by law, RM88 shall not be liable for:
RM88's maximum total liability to any player, under any circumstances, is limited to the amount of funds held in that player's account at the relevant time. RM88 is not liable for any losses exceeding this limit.
RM88 reserves the right to amend, update, or replace any part of these Terms at any time. Where significant changes are made, RM88 will notify players via their registered email, in-platform notifications, or a prominent notice on the RM88 website at least 7 days before the changes take effect.
Your continued use of the RM88 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you have the right to close your account and withdraw all funds before the amendment takes effect.
If you have any questions, confusion, or concerns regarding RM88's Terms and Conditions, do not hesitate to contact our support team. We will do our best to provide clear and satisfactory answers within a reasonable timeframe.
How to reach the RM88 team:
For issues related to responsible gambling and problem gambling support, please also refer to the Responsible Gaming RM88 or contact Talian Kasih 15999 for professional assistance.
RM88's Terms and Conditions are designed to protect the interests of all parties — players and the platform alike. We believe that transparent rules are the foundation of genuine trust. If you have any questions about these terms or need further clarification, the RM88 support team is available 24/7 in Bahasa Melayu. Play responsibly and enjoy the RM88 platform with complete peace of mind. For responsible gambling guidance, visit the Responsible Gaming us.